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Verstegen Makelaars

5931NM Tegelen • Limburg

Not claimed

Team photo of Verstegen Makelaars
Office photo of Verstegen Makelaars

About Verstegen Makelaars

Kerkstraat 49 Tegelen, 5931NM
Sales broker
This realtor helps with selling homes.
Buyer's agent
This real estate agent helps with buying homes.
Rental agent
This real estate agent helps with renting out homes.
Valuation Broker
This broker performs appraisals.
NWWI
Certificate: NWWI
SEH
Certificate: SEH
FFP
Certificate: FFP
NRVT
Certificate: NRVT
Dutch
This agent speaks: Dutch
German
This agent speaks: German
English
This agent speaks: English

Verstegen Makelaars staat voor betrouwbare en persoonlijke makelaarsdienst in Tegelen. Wij combineren kennis van de regio met een klantgerichte aanpak om u te helpen bij elke stap op de woningmarkt. Onze belofte is om u te begeleiden met transparantie, professionaliteit en empathie. Wij bieden een breed aanbod van diensten, waaronder aankoop, verkoop, verhuur en financieel advies. Onze werkwijze is gericht op de wensen van onze klanten, met een sterke nadruk op betrouwbaarheid en persoonlijke aandacht. Wij zijn geaccrediteerd met certificaten zoals NWWI, SEH, FFP en NRVT, en communiceren in meerdere talen: Nederlands, Duits en Engels. Laat ons u helpen met uw woningwens – wij staan voor u klaar, van eerste contact tot laatste handtekening.

Housing supply Verstegen Makelaars

Results are based on the last 12 months and show both available and purchased homes.

Reviews Verstegen Makelaars

Verstegen Makelaars has been rated with a 9.1 out of a total of 69 reviews

Review platforms

Bronscores

Total score

9.1

69 total reviews

Funda Logo

Funda

9.4

27 reviews on Funda

Google Logo

Google

9.0

42 reviews on Google

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Hertog Alvastraat 50

9

Het gehele verkoop proces is goed verlopen. Op kantoor en ook Frank zelf zijn ze goed bereikbaar via mail of whatsapp. Daarnaast ook een luisterend oor als tegen zit, kortom zijn we erg tevreden met de afloop en de verkoop van de woning. Team Verstegen nogmaals bedankt voor alles

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Plataanstraat 37

10

Verstegen Makelaars is een fijne persoonlijke makelaar. Helpt goed, denk goed mee. En vooral legt alles goed uit. Ik beveel deze makelaar graag aan!

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Linnenweverspad 1

10

Uitstekende afhandeling van makelaar Verstegen uit Tegelen. Geen gladde verkooppraatjes maar eerlijk en reëel. Het kantoor is goed benaderbaar en altijd bereid om te luisteren bij onduidelijkheden. Al met al, ik ben een zeer tevreden klant.

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Plantsoenstraat 5

10

Verstegen makelaar was deskundig en heeft ons super begeleid tijdens de verkoop van het huis, alles was perfect geregeld van begin tot einde. Contact ging super en waren altijd bereikbaar, verkoop ging snel en professioneel.

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Paulus Potterstraat 51

10

Very nice real estate agent who thinks with you and has a positive aura. Good guidance and advice when selling our home. Open and honest in contact.

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Bunyamin Koyurtgan

2

UPDATE: I HAVE REQUESTED EVERYTHING THROUGH THE KADASTER. And yes, what a VILE GAME YOU SAY. SEE ATTACHMENT I am deeply disappointed in Verstegenmakelaars but because of their unethical practices. We offered €450.000 on a house with an asking price of €425.000, with the condition of financing (<50% purchase price), to stay within the NHG limit for a lower interest rate. Initially, our offer was well received and we were told that we 'were in a good position'. But on the last day, all of a sudden an offer of €458.500 without conditions came in, and we were pressured to bid the same and drop our condition. This felt like pure manipulation to drive up the price. Worse still: when I indicated that €450.000 was my maximum due to the NHG, they suggested setting the sale price on paper at €450.000 and paying the rest 'in cash' to the sellers. This is not only unprofessional, but smells of illegal practices. Additionally, the secretary said: 'If you back out, the sellers also get a nice sum of money.' Thank you Anja! This kind of behavior is unacceptable and plays with the emotions of buyers. We have withdrawn our offer, because buying a house without conditions was not feasible for us. We will check the sale price via the Kadaster to see what the house actually brought in. Do not do business with this real estate agent! Deeply sad. you will certainly come back with a reaction that this story doesn't fit, probably. everything is written truthfully nothing is invented apart from the fairy tales of their own to keep you on a leash.

Agent's response

Dear Fam Koyurtgan, We understand that you are extremely disappointed about not being able to purchase the property. In today's market where there are often many viewers per property and also many bidders, each property can only be sold once. Even we would like to see things differently and not disappoint as many people when they cannot buy a house, but unfortunately this is not possible in the current time with much demand and relatively little supply. But accusing us of unethical practices is unfair. We are always very transparent about the process and exactly as you yourself write, there was a clear deadline set for bids to be submitted. When asked if you had placed a good offer, I confirmed that but also said that since the deadline had not yet passed, other offers could still come in. It often happens that potential buyers submit their offers on the last day or even at the very last hour, which is everyone's right of course. Now, I am the real estate agent and not the owner; the owners ultimately decide with whom they want to conclude the purchase/sale and always consider all options. You had written a personal letter, the owners knew who you were somewhat and would have liked to grant you the property, but there was a significant difference in price and terms. We made an offer on their request (I will not comment on the amounts mentioned) which you could not accept. Of course, that is regrettable. Anja certainly did not say then they are making money. She must have said something along the lines of people also having to think about their own wallet. They too have bought a house, had to make offers and have renovation wishes. So it's understandable that the amount of an offer is indeed important, as this almost always applies for every selling party. However, it often happens that a seller immediately goes for the best offer, combined with the best terms. Then you would have been told right away that another buyer was chosen and would not have received any counteroffer. Again, due to what has been written above, we made a counteroffer on behalf of the sellers which you could not accept. Counteroffers do happen quite often and again, it is the sellers who make the decision, not the real estate agent (at least certainly with us). We were also very transparent about that. But what doesn't work obviously doesn't work; we understand this very well, but then the sellers choose other buyers who make a better offer in terms of price and/or conditions or even both. We receive sales mandates from the sellers and do our utmost 6-7 days a week as hardworking entrepreneurs to sell their property at the best deal in terms of price and/or conditions. Buyers we can certainly also help with everything; we are a full-service service office, and you had a very good feeling about this according to me, otherwise you would not have invited us for an appraisal of your own property. That you ultimately could not purchase the house is regrettable for us as well. The feeling you describe in your review can certainly not be removed with this response. However, I do attach value to addressing the process, which we were transparent about; that you received a counteroffer from the sellers but did not accept it due to your own considerations/possibilities. I sincerely wish you all the best and hope that you have still managed to purchase a nice house or will in the future. Of course, I am always willing to receive you for a cup of coffee and discuss this personally again rather than via a review. With kind regards, Frank Verstegen

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Verrijnenstraat 23

9

Pleasant cooperation. Clarity on sales progress. Always reachable for questions. Nice handling at handover.

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Frannie Aerts

10

Thank you all for taking care of everything and all the worries of selling our house! We can now make a beautiful start somewhere else. 🍀 …

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Mel Rijvers

10

Recently helped by this real estate agent in the sale of our home. And I'm glad I went with this knowledgeable, honest and involved real estate agent. Not only our contact person, but also the staff at the office were knowledgeable, timely and friendly. Should it ever apply again, I would definitely choose this real estate agent again. And that's regardless of our successful sale. The good service and involvement is worth a lot. We were tipped off by several people, after their positive experience with this real estate agent.

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Medaillon 8

9

The explanation and guidance during the sale of the apartment were excellent. I can certainly recommend Verstegen Makelaars.

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Leijgraaf 214

10

A good team, friendly, good advice, keeps appointments. Just very satisfied with everything. Quick response, and an honest opinion about everything.

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Henri Hermansstraat 32

10

The service was perfect. Everything was done according to the pre-arranged agreements! We were also kept properly informed of the progress.

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Nabben 12

9

Everything went smoothly. Pleasant, friendly and always available, the back-office was also good. If there was anything, it was also resolved.

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Betouwstraat 56

10

Verstegen Makelaars has helped us well and thought along. Short lines. Well accessible. Reliable. Appointments kept and time taken despite his busy agenda.

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Plechelmusstraat 30

10

I will certainly recommend Verstegen Makelaars. Fine transparent communication. Clear agreements that are followed through.

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Broeklaan 123

10

Everything went perfectly, just as I expected! Thanks for the great service Frank Also to the other employees

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Wendie Kok

10

My husband was very satisfied. Always reachable. Everything arranged perfectly.

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Roermondseweg 17

10

Highly skilled realtor, the staff at the office processes all administration correctly. Always helpful and friendly, in short, if you have moving plans I would definitely go with Frank Verstegen.

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Wojciech Narbut

10

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Marjo Gerards

10

What are these lovely people, Frank and Anja, really good guidance with the sale of my little house. Frank and Anja, much success with your real estate agency

Agent's response

Thank you, and thank you again for the pleasant collaboration!

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jose janzen

10

A very fine team. Very concerned about their customers. Recommended.

Agent's response

Thank you all! Thanks again for the pleasant collaboration.

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M Kiesbrink

2

Unauthorized people, they give inappropriate advice on matters they weren't asked about, I don't recommend it

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Een funda gebruiker

9

Always ready for his customers. A very nice team. Ensures everything runs smoothly. Stands by you with advice and action. Listens to his customers.

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Fleursstraat 18

8

Nice and clear, always reachable and good explanation about everything. For us a top real estate agent and next time we'll ask them again.

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Spoorstraat 28

9

Pleasant and accessible contact! Easy to reach office and the agent is up to his task and assignment. Thinks with you as a client

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Violierstraat 43

9

Our new home was sold through Real Estate Agent Verstegen. Due to our positive experience, we also had our home sold by Real Estate Agent Verstegen.

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Nachtegaalstraat 23

8

Contact with the real estate agent was very good. The guidance was good until and including the sale at the notary's office during the transfer of the property.

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Kenzenstraat 7

9

A good and very knowledgeable real estate agent who clearly explains what's involved in buying and selling a home. We would absolutely recommend this realtor.

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Hertog Alvastraat 52

10

The feeling was good from the very first moment. In the short time that we interacted with each other, we have built a very strong bond. Frank and Anja are really nice people to be around.

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Seinestraat 4

9

Frank Verstegen is a good broker who really makes time for it and work. We are very satisfied.

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Erkenkamp 36

8

Verstegen real estate agents is a brokerage where you do business with Frank supported by his wife Anja; this familiar approach appealed to us immediately from the first introduction. Clear, honest, and always time for the human side when selling our house. With this brokerage, you can rightfully say they have grown by staying small.

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Pepijnstraat 172

10

We experienced Verstegen Makelaar as very pleasant, good guidance and advice. Even when we were on vacation, we quickly received contact regarding the sale.

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2e Graaf van Loonstraat 9

9

The contact went well. I was kept well informed about the status of affairs. The brainstorming was also excellent. As a result, the sale of my house went smoothly. It was a good choice. I would do it again.

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Constantijnstraat 10

10

Frank Verstegen, with his calm demeanor, fit excellently into our family. The house was not in his region but that didn't matter for the sale. He guided us perfectly during the sale and gave us useful tips. Contact with Anja Verstegen also proceeded extremely pleasantly. They are hard workers with a real passion for their work.

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Schoolstraat 32

9

Very well assisted, well guided. Ready for questions and advice. Honest and correct, I would recommend this broker to everyone

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NienkeBrouwers

2

Appointment rescheduled, arrived at appointment, made us wait and then told after 10 minutes that the realtor wouldn't be coming to the house. Very unprofessional.

Agent's response

Beste Nienke, Makelaars hebben vrijwel altijd de sleutel van het pand wat te koop staat, alleen zijn er verkopers die dat niet wensen. Zo hadden we ook van deze woning (nog) niet de sleutel. We communiceren altijd ruimschoots met onze klantrelaties wanneer de bezichtigingen gepland zijn en ook deze klanten wisten dat ik er vandaag om 16u zou zijn, samen met jullie. (zelf dan om 15.50uur om de sleutel te krijgen). Helaas bleek de verkoper niet thuis te zijn. Toen jullie vóór 16.00u aan kwamen lopen, was ik inderdaad nog aan het bellen en gevraagd even te wachten. Klokslag 16u heb ik de situatie uitgelegd en mij daarvoor geëxcuseerd. Afgesproken dat ik jullie morgen bel voor een nieuwe afspraak. Leuk is dat uiteraard niet, zowel niet voor jullie als ook niet voor mij. Immers ik plan daar ook ruimschoots tijd voor in, dat ik jullie goed en rustig de woning kan laten zien. We moeten dus beiden opnieuw tijd vrij maken in de agenda om dat alsnog te kunnen doen. Door persoonlijke omstandigheden blijkt nu, is de verkoper de afspraak vergeten. Zoals afgesproken bel ik jullie morgen op om een nieuwe afspraak te plannen. Wij doen altijd alles wat we kunnen om zowel koper als verkoper optimaal te helpen, maar in een situatie als bovenstaand is dat voor ons ook helaas overmacht. Met vriendelijke groet, Frank Verstegen

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Marcel Reijnders

10

Agent's response

Dank Marcel voor deze top beoordeling! Daar doen we het voor. met vriendelijke groet, Frank Verstegen

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PBG

2

If you have the choice, I would definitely choose another real estate agent like VeTeBe in Tegelen when selling a property. When buying a property, do not arrange a structural survey and valuation with Frank Verstegen due to a conflict of interest.

Agent's response

Beste PBG, Helaas reageer je vrij anoniem en kunnen we in ons klantsysteem in ieder geval niet terug vinden, onder PBG, of je een afspraak hebt gehad met ons, of je een woning hebt gekocht dan wel verkocht via ons. Qua verkopen van een woning scoren we in klanttevredenheidcijfers bij de allerhoogste van de gemeente Venlo en vrijwel alles scores liggen tussen de 9 en 10 en doen we het dus zéér goed. (gemiddelde score van alle beoordelingen die via ons een woning hebben verkocht: 9,6!) Wanneer iemand een woning via ons koopt, is het aan de koper zelf waar hij zijn taxatie laat regelen, danwel via wie hij/zij een bouwkundige keuring laat regelen. Wel hebben we, net als alle lokale makelaars, een prima netwerk en kunnen een aanbeveling doen, maar van enige vorm van belangenverstrengeling is absoluut geen sprake. Vaak wordt bijvoorbeeld een opdracht tot taxatie verstrekt door de financieel adviseur van de kopers. Ons belang is in ieder geval, dát het goed geregeld is, niets meer en niets minder. Waar? dat is altijd een volledige vrije keuze van de kopers. Ik nodig je dan ook van harte uit, om ons te bellen om een afspraak te maken, zodat we onder het genot van een kop koffie, je verhaal kunnen aanhoren, welke ervaringen je dan in dezen met ons hebt gehad. We zijn hard werkende ondernemers, die vaak, 60-70-80 uur per week hun ziel en zaligheid in het bedrijf steken, juist om alles naar voller tevredenheid af te handelen voor zowel de verkopers als kopers. Uiteraard staan we altijd open voor verbeteringen dus hopen dat je op de uitnodiging ingaat zodat we in een persoonlijk gesprek e.e.a kunt toelichten. Heb je géén ervaringen met ons in de aankoop en/of verkoop van een woning, hopen we ook dat je zo sportief bent om deze review te verwijderen. Google heeft namelijk helaas geen controle-instrument of je ook daadwerkelijk een aan/verkoop ervaring bij ons hebt gehad en zoals gezegd, onder PBG kunnen wij in ons klantsysteem niets terug vinden. Ik hoop tot ziens bij een persoonlijk gesprek. Met vriendelijke groet, Frank Verstegen

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Lukas Wijnands

10

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Arjen van Splunder

10

If you are looking for a broker who takes care of you with a capital O, you've come to the right place. No fuss, just things done properly!

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Ilse

10

This realtor is highly recommended. Pleasant contact, very professional and helped us with all our questions. I am very happy that I chose Verstegen Makelaars!

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Steef Reijntjes

10

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Michelle Schreven

10

Very satisfied. They always go the extra mile and keep you well informed. Fast and excellent sale of our home.

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Crit Janssen

10

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Wendy Tabbers

10

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Laura Tabbers

10

We sold a house through Verstegen! We are very satisfied with the service, honesty and personal advice from Frank. Also, the other employees that Verstegen uses for sales, we had good experiences with them, the measuring and taking photos. The viewings also went well; they thought along with our cats, the visitors and us. If we sell a house again, we will definitely use their service again!

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Sjaak Vullings

10

Top broker who communicates clearly and quickly and with his reality, expertise and passion is recommendable!

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Angela

10

Very good, competent and professional help with the purchase of our new little house. We were very satisfied with the advice received and even got called back immediately on the weekend when we still had questions. A&F thank you for your efforts. Angela.

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sylvia mulder

10

Verstegen real estate agents guided us in the purchase and sale of a house. I was very apprehensive but thanks to the clear explanation, clear communication and previously agreed matters, we were completely relieved. A great deal of effort was made to ensure that the viewings were not too burdensome for our family, which was an important consideration for us. Everything went smoothly and realistically for us in a pleasant way. Despite being noticeably busy, they always found time for us to discuss questions. We experienced some issues with a well-known selling real estate agent and how glad we were to be with Verstegen real estate agents! I can therefore wholeheartedly recommend them, just as I have done to acquaintances of ours, where everything also went satisfactorily.

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Freddy Kessels

10

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Gerie van Rhee

10

Very satisfied with the guidance from Frank and Anja during the sale of the house. Clear and fast communication. From the beginning to the notary. Truly top.

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Willy Diaferia

10

Experienced and correct

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Henrikus Coenen

10

Ultimate Top

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Kinga Perge

10

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Maurits Ottenheijm

10

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Jeanne Goossens

10

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John Rouleaux

8

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Bart Mulder

10

Good service and very pleasant support.

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Erna Konings

10

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Sam Snoeren

10

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Fam. De Heus

8

Nice contact

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Inge van der Velden

10

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Ivo van den Berg

10

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ben brunken

2

This broker does not keep his own appointments. He gives a deadline and then makes exceptions to it. These exceptions are not communicated promptly but only after the expected response time of the broker on an offer has expired. To dismiss this with a simple email afterwards. I would not do business with this broker.

Agent's response

Beste Ben, allereerst dank voor je feed-back. Wij gaan dat gebruiken om te onderzoeken hoe we hier onze dienstverlening verder op kunnen verbeteren. Dit was immers onze allereerste negatieve beoordeling in alle jaren en streven meteen ook dat erna dat het de laatste is. We hebben inmiddels enkele malen mailcontact gehad. Jammer dat u niet op onze uitnodiging bent ingegaan om dit verder persoonlijk te bespreken. We kunnen ons namelijk niet voorstellen, dat u ontevreden bent geweest over bijvoorbeeld de bezichtiging van de woning zelf. De ontvangst, de tijd in de woning, twee maal uitvoerig alles bekeken, iets nameten voor u, allemaal vanzelfsprekend. Uw onvrede lijkt vooral te liggen in de wijze van communicatie en geeft daarbij aan dat wij ons niet zouden houden aan eigen gemaakte afspraken. Zoals ook per mail aangegeven, zien wij dat stukje toch echt anders. Het klopt dat wij u, net als alle anderen op een maandag zouden berichten. Dat hebben we ook gedaan, op maandagavond (voor ons heel gebruikelijk dat we, wellicht in tegenstelling tot veel andere makelaars, ook in de avonden en weekenden werken) alleen met een bericht dat het door uitzonderlijke omstandigheden in buitengewone tijden woensdag zou worden dat we definitief uitsluitsel kunnen geven ipv maandag. Dat hebben we u laten weten, net als alle anderen, en gevraagd om begrip hiervoor. Op woensdag hebben we ook conform afspraak uitsluitsel aan iedereen gegeven en ook aan u. Wij gaan zeker kijken of we de wijze van communiceren kunnen veranderen, want daar zit naar zoals wij het interpreteren vooral uw ongenoegen, maar zijn altijd helder in bereikbaarheid en zijn de afspraken nagekomen. Uiteraard ook nog altijd bereidt dit met u persoonlijk te bespreken als u op onze uitnodiging ingaat. Wij zijn immers pas tevreden als onze klanten dat zijn.

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Erik Schell

10

Great realtor. professional, business acumen. Accurate. in short, recommended.

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Ine Smeets

10

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N W

10

Frank Verstegen is a driven real estate agent who commits 100% to his clients. He is friendly, does what he promises, is easily accessible by phone and takes the time for you. Both the sales and purchase process have proceeded smoothly and to full satisfaction. His diversity of expertise makes Frank an outstanding real estate agent who masters his profession. I would like to sincerely thank Frank and Anja for the pleasant collaboration and adequate representation of my interests. Kind regards, Nadia

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arjan Van De Ven

10

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dyna_rider84

10

We are very happy that we chose Verstegen Makelaars. The price is very interesting and the interaction very pleasant. We could contact Frank with our questions day and night. Every question had an answer and every problem a solution. In short, from beginning to end, Frank completely took care of us during the purchase of our new home and the sale of our old home. Because you already have enough on your mind when buying/selling your property, we recommend Verstegen Makelaars.

Practical information

Location, website-impression and opening hours of Verstegen Makelaars

Screenshot of the website of www.verstegenmakelaars.nl

Opening Hours

Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 09:00 - 17:00
Thursday: 09:00 - 17:00
Friday: 09:00 - 17:00
Saturday: 09:00 - 17:00
Sunday: Closed

Work area Verstegen Makelaars

Verstegen Makelaars is active in the following areas of work:

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