NMG Makelaardij

I would like to express my appreciation for NMG Wonen. Two months ago, I found myself in an urgent situation and was urgently looking for housing. After responding to a property advertisement and explaining my personal circumstances via email, I was quickly contacted and informed that the property had been reserved for me. I found this experience very pleasant and helpful. Initially, I was somewhat hesitant due to the negative experiences shared online. My own experience, however, is completely different. The communication has remained clear and professional to date, and I find the organization flexible and understanding. Furthermore, the handover of the property has been carefully handled, and repair requests are dealt with quickly and adequately. Questions are answered promptly, and I am always spoken to correctly and politely. I would also like to thank Iris Kuipers separately for the pleasant and professional communication. For this reason, I would like to emphasize that my experience with NMG Wonen is very positive. It is important that good experiences are also shared. As for me: 5 stars! ⭐️

DO NOT RENT FROM THIS COMPANY!!!!!!!! As a tenant, I can say from my own experience that they are absolutely terrible and only interested in your money. We moved into our apartment in November 2025, and during the move, it turned out there were multiple leaks in the ceiling and mold grew in the walls of our bedroom, making it uninhabitable. The real estate agent told us that this problem had already been documented in the inspection report of the previous tenant. We went ourselves, chased contractors and NMG countless times, but the problem has not yet been resolved. It is now April 2026 (6 months later) and we are still living with mold in our bedroom. Not only has it not been resolved, but we have also received no compensation, rent reduction or other adjustments while dealing with this. Then NMG had the audacity to email us that they are going to increase our rent in July 2026 - I don't even know for sure if this is legal, since our rental contract is still less than 12 months old. Do not rent from this real estate agent. They don't care about your health or well-being and are literally the worst rental company I have ever rented from. Never again.

We were quickly and personally helped by Iris and her colleagues, from the moment we were invited for a viewing up to signing the rental contract, in the Utrecht area.

Very bad landlord. I live in an apartment in Haren. They charge points for all sorts of things that I don't have. This has already been reported twice (since December 2025) and there has been no response whatsoever. On the phone, you can't get anyone who can help, only switchboard operators who can pass things on internally, and then nothing happens. Moreover, it seems the energy label doesn't match either. I have label D, while better insulated apartments in the same building have label G. They don't respond to this either. Apartments that are empty are also not being rented anymore, so it seems like they want to have the buildings empty and therefore no longer help the landlords. The rent is (of course) increased every year without fail.

Useless real estate agent. Advice not to go into business with them. The rest of the reviews below say enough.

Give yourself a pleasure and avoid this party if possible. Should you have to rent from them anyway, keep in mind that your deposit is just money thrown away. After terminating the rental you will never hear from them again, no matter how many emails you send about it.

I have - like many others - had very negative experiences with this company. We waited half a year for our deposit (2700 euros). After having legal assistance, they eventually offered a compensation for the damage. The kitchen, which had only some damage to the cutlery (around 20 euros) and no other damage, was completely replaced for more than 4000 euros. I therefore will not get my deposit back. This is of course absolutely not in accordance with the law and regulations, so we will go to court. I suspect another long legal process. In the end, I have no doubt that we will get it back but all this hassle is really annoying. If you have a choice to rent somewhere else, I really want to emphasize to everyone: go somewhere else.

Well, I'm curious, we said it and there comes a before and after inspection, someone already made this with this company?? Conclusion of the end inspection had with an interim inspection. It was approved well and the deposit is also paid back. My experience was therefore prime

So far very satisfied with NMG. Professionally and kindly assisted.

A worse manager cannot call or email about ongoing complaints, they do not respond. They can only find you if you pay the rent late.

Good landlord. Varies greatly per owner/branch, but in Arnhem there is a good one. Deposit received back within a week. Repair requests can be better.

Excellent landlord, handover went well and problem-free

Mijn ervaring met dit huurbedrijf was helaas ronduit teleurstellend. Vanaf het eerste contact ontbrak het aan duidelijke communicatie, gemaakte afspraken werden structureel niet nagekomen en verantwoordelijkheid werd consequent …

I have rarely come across an organization that is so customer-friendly and disrespectful. Messages are not answered. Maintenance is not done at all. They are very good at the box and wall game. Make sure that if NMG rents you a house, you have good legal assistance. You will need it! If I could have given zero stars, I would have done so!

Never rent anything from NMG. We live in the Naritaweg building and people have to live in fear of illegal subtenants who threaten residents, commit vandalism, cause disturbances, and use a lot of drugs in the stairwell. NMG does nothing to guarantee the safety of the residents, while they do make a good profit from the tenants.

I have contacted them six times by e-mail for a replacement key, but they did not respond to any of my requests. I called them and then they said I had to e-mail them. I responded to one of their e-mails with my request, but did not receive any answer. What a company...

A very pleasant collaboration with Tim from the Eindhoven office. Easy to reach, acts quickly and is very professional. A completely positive experience!

It is very nice to collaborate with the staff at the office in Eindhoven, they think along, act quickly and are willing to take that extra step. Apart from this, the houses are always in good condition and neatly clean. In short, a recommendation to work with!

Nice selection of houses, Fine communication NMG has helped me find a nice house:) I can definitely recommend this company if you are looking for a (new) house

I had a fantastic experience with Tim from NMG. He has been extremely professional from the start, responds quickly and is very helpful. The entire process went smoothly and was well organized, and all my questions were answered quickly. He is very reliable and friendly, and I would definitely recommend NMG. Thanks Tim!

A really nice experience with this real estate agent for the location Eindhoven. Tim has helped me well; always quick response, clear explanations and short lines throughout the entire process. That gave a lot of trust and calm!

Ze buiten de huurders uit. Het plafond in de slaapkamer is ingestort door een lekkende waterleiding terwijl we in dit appartement woonden. …

Komt beloftes niet na. Alles moet via een reparatie formulier waar vervolgens geen enkele reactie van komt. Zelf achteraan gebeld, zou terug gebeld worden vervolgens 4 weken verder nog geen gehoor! Wanneer je huurder wordt dan zijn ze goed …

NMG is een groot geldwolf bedrijf wat zijn kop in het zand steekt op het moment dat je een bindend huurcontract hebt getekend, en alles op alles zet op je helemaal leeg te plukken als je weer vertrekt. …

Sinds een paar maanden woon ik in een mooi huis middels NMG. Wat mij enorm is tegen gevallen is hoe NMG omgaat met reparatie verzoeken. Mijn afzuigkap was kapot. Zoog de lucht niet weg. Dus reparatie verzoek ingediend. Hier ging een lange …

Very poor complaint handling and communication.

This management company has never responded to a resident's question. The only time they contact us is when they send us a bill unilaterally. …

Unreliable and bad party. You are not helped and common matters regarding the property are not handled. Also, nothing is arranged if something is wrong with your own apartment. …

NMG look at the reviews, what a disgrace and respond to all people who pay you rough money every month. Get your mess in order, answer people and give people a nice living experience. It doesn't have to be that difficult.

Useless company, only the reception picks up and when internally transferred is put on hold. Do not respond to emails either, not even when they are sent to direct addresses. And also lie about the conditions. In short, rude,...

Both by phone, by email and via the contact form on the website unreachable! Reacting nowhere... Service and customer friendliness far below standard. Due to an error in the ...

Worst real estate agent ever. They say they will call back, but then nothing is done, just excuses and lies about people not being available. I wonder if these people actually do anything with their lives, except stare into space all day long. Bad business.

Merel from NMG has helped me greatly with the rental. She is professional, clear in her communication and really puts herself in my shoes. Thanks to her quick and efficient way of working, everything went completely without stress. Also NMG as an organization …

Bad company!! We rented a mini apartment for the absolute top price for 2.5 years. It was a new build complex that wasn't properly finished at handover. They …

Biggest scammers ever. What a terrible landlord. Don't keep appointments, and have a repair…

I politely asked in Dutch for English service, but they shouted 'No! No!' and asked me in Dutch to send an e-mail. I explained in English that my e-mail in Dutch had not elicited a response, …

Less than a star, you wait 45 minutes in line today the connection is broken, the person you want to speak to is not reachable. One excuse after another, our lift is almost constantly out of service, ...

Nightmare due to daily stench nuisance in apartment, chemical air or burning smell and apart from a few employees there are some rude types who twist your entire report. Careless and I am structurally dealing with…

5/5 for real estate agent Thecla Jagtman her assistance. Her quick switching and support I have really experienced as pleasant.

attempted to contact in order to rent, emails are not answered. the phone is just hung up after being on hold for a century.

Useless company! Hard to reach by phone and not at all on the weekend. The website for reporting a breakdown doesn't work correctly either. So you end up in your apartment with a non-working (block) heating system that you have to pay 1000 euros per month for. Shame!

NMG real estate agent! Extremely unreliable, worthless, dishonest company! All they do is fill their own pockets with money and do nothing about the maintenance of the houses! You have to run around for months everywhere and complain and that still ...

She would give less if it were possible, the worst experience I can imagine with a rental company. I moved 8 months ago and still haven't received my full deposit. Incredibly poor customer service and communication.

Their building in Groningen has 70 apartments, but only 40 parking spaces! We cannot use any parking space and the municipality does not give us the right to park on the street, because they think that our NMG building has its own …

They do not answer phone calls after you have become their tenant. If they do pick up, in 90% of the cases it's 'I don't know, email xyz@nmg.nl' and that's it. So if you are not really in a bad situation, don't take a property from them.

Meanwhile 2 months since vacating the private rental property and still no deposit received back, despite the law stating that this must happen within 30 days if there are damages. I try to contact them daily, …

The service is very bad. They are hard to reach and make no attempt to resolve problems with the apartment.

The worst company! Incompetent and rude. The company's policy is that they charge you money quickly, but it takes months before you can pay it back. I've been waiting for 4 …

NMG is a nightmare. All reviews as described correspond with our experiences. 1 star is still too much. Impersonal, when it comes to repair requests or complaints you end up in the funnel of digital portals. Unreachable, negligent and focused on maximum exploitation without regard and attention for the quality of living for tenants.

Problems with various things in my rented apartment. Here it is shown that it is the landlord's responsibility to address them. Then being sent from the cabinet to the wall. Trying to get out of all obligations, and the …

Very bad experience with this company, renting now an apartment for 1 year. After multiple repair requests it is handled very negligently. When eventually after months a repair is carried out, it is not even completed. At the …

Note: Late payment of service charges - don't just pay! Landlord (Amazone bv) and letting agent (NMG) think only of money, every ...

Rent from them for a long time and the building maintenance is absurdly bad. You are expected to hang out of the 4th floor window to clean your windows, or you have to look at poop for 3 years. The cars are parked …

This is in my opinion the most disreputable company that exists. Letting tenants literally stand in the cold. 14 months unable to shower, compensation: 250,-. Have to spend a night in the car because my door lock was defective and I 3 …

I had contact with Prescilla via email. Rarely have I heard such an unhelpful, unsympathetic arrogant woman in my life. …

Poor to no communication, agreements are not followed through on, defects are not repaired, e-mails are ignored, consistently late with specifying the service costs (again for the fifth year in a row in 2025) and own …

NMG Real Estate Nijmegen has done everything well in the last 2 years that I lived in an apartment (in total 19.5). Like ending a forced energy contract from the previous manager (solar panels), which I never asked for, …

The service is really incredibly bad! But they react lightning-fast when something needs to be paid. From the tenant's perspective, the organization is outright terrible.

Well, whether the whole thing is worth 5 stars I will only be sure when dealing with it as we eventually depart. But until then, I've actually only had positive interactions.

Since NMG took it over, it's been terribly bad. No communication, complaints are simply ignored... the house was handed over in good condition and I still haven't received my deposit back. One word: hopeless.

Great company until you have to get your money from them... We've been waiting for months for our money. When you contact them by phone, you are told that they are busy and it could take two weeks. This doesn't take two weeks or even two months...

Poor communication and prolonged neglect We have been experiencing problems with the front door of our…

Rarely have I encountered such an arrogant and inflexible landlord as NMG Vastgoed. Despite demonstrable stable income, savings, and a pressing housing problem, the employee refused even to listen to an explanation about…

Reliable. Super fast and high quality support if needed. The prices of (rental) houses are actually quite good. More than 2 years of positive experience.

The worst rental company I've ever come across. They increase the rent every year, but forget to send a bill after three years …

Had a very nice experience with this company! I saw a property for rent and had already responded through their site. I was called for a viewing the next working day! Now 2 weeks later we are new tenants, which I think is really super fast in this tight housing market.

Every year they increase the rent, while they provide no service whatsoever. When you call them with a problem, you are promised that they will call you back and arrange a solution, but that never happens.

1 star is still too much. Poorly accessible, no feedback and the portal doesn't work either. Complaint submitted, but we have been without heating since March 20th. What was previously described by another tenant, they do not respond or poorly - they don't take you seriously at all and hide behind the VvE.

In short, frankly a terrible real estate agency. We called them for a rental property because we were in an enormously difficult…

Very bad experience, appointments are not kept, calls are not returned. In particular Kim Kruijff, communicates rudely and factually incorrectly. When asking questions, an irritated reaction follows while you are asking legitimate questions. Try to stay away from this organization as much as possible.

The worst experience with a landlord ever - they couldn't even return the deposit on time. …

For six years now we've been led on by NMG. Our downspout at the back of the house is leaking, the entire rainwater drainage system is incorrectly assembled, a construction defect, according to the various workers we’ve had. A solution…

The words service and sympathy are unknown to this company. A poorly functioning cancellation system combined with worthless accounting means a property can remain vacant for 3 months in the middle of a housing crisis, but hey, management doesn't care…

It's that you have to give at least one star but what a disappointment. Unfortunately, we had to deal with this company because they do the administration for our HOA. Poor communication, never reachable and can’t even do the administration correctly.

Terrible communication, little understanding and unhelpful.

Worse than bad! A complete disaster from the start. They do not fulfill their responsibility as a landlord. The blame always somehow lies with you as the tenant. Communication is terrible and NMG is difficult to reach. …

We were not allowed to sublet our apartment, as had always been the case before. Consequently, everything we had taken over from the previous residents and modified ourselves had to be removed. This includes things like the laminate flooring,…

The property itself is good (owned by another company), but the communication is heartbreaking. Emails are consistently not answered, and when you call, the right people can't be found. When an answer finally comes, there are…

Terrible, the worst experience ever. We still haven't gotten our deposit back, even though we left 6 months ago. This company is a scam, please avoid them at all costs.

Really a terrible landlord, never experienced anything like this before. Never rent an apartment here. Even if there's a shortage on the market. Look for something else! Service charges settlement that is totally not in line with reality!

If I could give 0 stars, I would have.

We have been renting for almost a year through NMG in Eindhoven and the experience is quite simply terrible. In the first month we discovered that our storage in the basement had a serious leak problem, making it unusable. Dozens of e-mails, …

Never rent from these kinds of people. The apartments are worthless, the service is worthless, and trying to terminate your contract is a complete nightmare.

Worst customer service I have ever experienced. Responding to emails/complaints etc. is dramatic. If I could give a negative number of stars, I would have done so.

Terrible service. No proactive attitude at all and issues remain open for months without response. Does anyone still know what customer service is like at your company?

NEVER RENT HERE! Violates the law. Wait for 1.5 years for the settlement of service charges. I have already been a non-tenant for 0.5 years. The administrative department is unreachable. Spoke to reception today: they are deliberately unreachable due to …

Charging enormous rents for their homes which these are really not worth monthly. Do you have complaints about neighbors in the district who let weeds grow meters high, they don't respond because that is not their responsibility while you as a tenant are obliged…

This is without a doubt one of the worst services I have ever experienced. The communication is worthless; you should be glad if anyone even responds. Stay as far away from it as possible.

A lot of uncertainty, no idea when the energy costs from over a year ago will be settled. Terrible bad service, this is not how you treat residents/former residents. 1 star is too much for NMG. Avoid…

I've been sitting here now for more than 3 months without heating in my house. I am constantly being passed from pillar to post, with little to no updates. Until I stated that I would stop paying the rent. Then of course I got a reaction haha. …

It doesn't matter if you are the first or not, it all depends on luck and whether your profile is as complete as they want. I am a student, even they don't give a chance to view houses with low rent. They only say that…

Terrible. Our rental property has been transferred from a tenants' association and taken over by NMG wonen. We have now been without hot water and a shower for 3 weeks. Our central heating boiler worked for just one evening, after which the technician found a…

Great experience, Amber helped me and my friend find an apartment within a week of the viewing. She was quick, friendly, and because we indicated that we would like to move in before the weekend, she even managed to make that happen…

Pleasant experience with this landlord

Very satisfied with NMG! Within a few days after registration, all our documents were already checked and we were allowed to view the property. Ultimately, the key handover was arranged within 2 weeks. Everything was arranged very quickly and we…

A large company with many employees. I see enormous growth in processes. If something is wrong, NMG does its best to resolve it. Thank you for 3 years of living pleasure!

Terrible. Shameless annual maximum rent increase, shameless annual service charges increase and zero service you get in return. Waiting almost two years for a repair, and in 2 other situations they came to take a look…

Terrible service. When NMG needs money from you, they're there like clockwork and you have to pay the final bill within 2 weeks that they sent almost a year late. If they owe you money, you never hear…

We have now been living under NMG in Tilburg for a year and a half, and the service is frankly bad. We've been dealing with cold water for months and have to refill the central heating boiler daily. A technician who visited indicated that whoever did the installation in this…

It is very expensive and it takes months to repair lifts and doors. The rent increases every year, so take into account that it becomes more expensive every year, an increase of about 100 euros.

Mouldy homes and no suitable solution. For two weeks I've been consulting with the technical services every time I call. Avoid!!!!

this real estate agency collects data from renters and then arranges a casting. during the casting, the realtor and the owner make a choice based on criteria that no one knows: perhaps the color of your skin, perhaps the…

just trying to claim damages just form a group make sure you have proof photos etc.

It's that the review can give at least 1 star, but even that is already too much. The power of the landlord, so to speak... Questions are ignored, excessive paid service fees from two years ago are constantly brushed off 'with we…

This isn't even worth 1 star and I will explain why. I have been living in this apartment for 4 years, some time ago it was taken over by NMG real estate. Half a year later they leave us out in the cold! General access door …

Know well with whom you are entering into an agreement… both as a tenant and as a landlord. Repairs can take months to be carried out or not be resolved at all. For example, I had to wait four months for a new dishwasher. The accessibility is…

Unbelievable that this is allowed in the Netherlands - their behavior is unacceptable.

It's always drama with NMG, flooding, half-finished work. You can complain and call as much as you want, firstly you are spoken to unfriendly, and then not even helped. Weeks, sometimes even months, we have to email and call towards NMG. They genuinely don't care about the tenants.

NMG is a remarkable company. Everything runs smoothly and you are really well helped by the rental agent. But once the contract is signed, you have to deal with the service department. Here you get the question of how a company can…

very arrogant and unfriendly approach after calling because we have no heating and no hot water, it was said that it's not cold anyway and that a company will call us within 3 working days, just before the weekend

Unfortunately, after six months, the deposit of 2000+ euros is still not being returned. No response to emails, barely reachable by phone and extremely unhelpful. We are now forced to take legal action. …

Payment of deposit not refunded! Not renting since January 31st anymore, but after multiple calls, still haven't received the deposit back.

Terrible service. Rented for 6 years through this organization in Utrecht and unfortunately, there's little positive to report. They prefer to leave tenants out in the cold and try to charge (mostly unjustified) costs as well... they hide behind a…

Unfortunately, I have been living here for a little longer than a year. As stated, a new and well-functioning system, but unfortunately it doesn't work. I have paid far too much in heating costs for more than a year, …

After 4 years of consistently paying our rent and maintaining the property well, we are still waiting after 3 months for our deposit that we are due to receive. There was a minor technical defect which the technical service would…

Terrible service and communication

They consistently pay late, make mistakes in refunds, and then fail to resolve their own errors despite repeated contact. Promises are not kept and you constantly have to chase them up. Absolutely unprofessional and extremely frustrating to deal with. I would not recommend this company to anyone!

Very bad service. Maintenance doesn't help with my leak that has been going on for half a year... due to wood rot/mold, which is causing my laminate floor to get wet and therefore break...

Contact with the real estate agent was excellent from the first contact. Clear price indication and expectation of the sales period. Everything went as expected, and they acted very proactively and decisively during negotiations with the buyer. We are happy with this real estate agent.

Robin thinks well with you, is incredibly skilled and always ready to help. An incredibly pleasant collaboration!

Very friendly, helpful and fast. We could/can call him for all kinds of questions, he supports us well. Good clear explanation! Property was sold in no time! All in all a very pleasant experience. We did speak with different real estate agents but the “click” wasn’t there. And with Robin we immediately knew, “he's the one”!. No regrets at all. Thanks NMG!

Okay. The only small thing was the unclear presentation regarding semi-bungalow, or bedroom including a spacious bathroom downstairs, and we didn't know that he had to come all the way from Doetinchem.

See all reactions below, very bad club!

Excellent company for professional Property Management . Arnold Tamse

2 months ago reacted to about 4 properties, nothing of contact for the rest from NMG. Today suddenly a whole load of automated emails that I didn't become it. Given the reviews maybe not such a big loss either.

Good and quick contact, quickly helped with repairs. Very nice!

Hopeless landlord. Reacts slowly or not at all when there are problems. You get snapped at on the phone (??) or sent away with a ball and chain. Month after month without any improvement. …

Only thinking about money... when you need a repair, it will be repaired as cheaply as possible,... you rent an a++ house from them and then they come and say that there can be 2 cm of play in the door... very poorly accessible.. so if you want to rent, rent everywhere except with them... it's not worth the money

Literally no customer service.

I read a lot of bad reviews but luckily we have nothing negative to report so far. We've been renting a property through NMG since last month. Communication is fast and clear. The repairs are also carried out neatly. In short, we are satisfied.

Is my landlord

We are not Dutch. We are foreigners. I have applied for a housing, but I have not yet received an answer and in the meantime two months have passed.

Excellent help from Mona

Terrible landlord!!! Accidentally left the keys to the property inside. No one to reach and they also don't have spare keys because that is not allowed according to the law (!!??) This is incorrect. Very arrogant…

Unprofessional and lacking in customer friendliness. These people are only interested in money and do nothing about the maintenance of the buildings or the extra support you need! If you have a problem, your …

For me, the stack pipe was blocked and I live on the 1st floor, causing my entire apartment to be flooded with sewage water. When I reported this to NMG wonen, I was told that they do not see the kitchen as an emergency and that they will only…

Exploitation of the shaky housing market in the Netherlands. Exploiting hard-working people for what they are worth.

They do not honor contractual agreements unless you threaten them with a lawyer or collection agency

Terrible landlord. They string you along regarding repairs and just leave you stuck with them.

Communication from NMG is terrible and slow, but that is clearly also readable in previous reviews.

The headquarters of NMG has no regard for the tenant and only does something if they feel it in their own wallet.

We lived for 1.5 years in a new building from NMG. Boiler broken from the beginning and draught complaints among everyone in the building with an energy bill that skyrocketed. After 1 year, they finally replaced the boiler and then…

We are very happy with the involvement of the real estate agent in Rijssen. Betty helped us. The communication was clear, very friendly and helpful. Thanks to Betty…

We received an apartment from them, and after a few days we discovered that there were so many problems: - The bell didn't work…

This organization is best avoided. They have a legion of callers where it seems the only task is to send you from one wall to another. Ultimately, they do little to nothing to help their tenants and keep their own promises, other than collecting rent.

There are too many problems with their buildings.

Very friendly assistance from Betty at the beginning of the rental period until the end. Always neat, clear and correct. I am very satisfied.

Drama company! Complaints are not taken seriously at all. The number of stars here on Google and the reviews of people say more than enough.

I'm normally really not the kind of person to take the time/effort to write a bad review.. (I have better things to do) but this just can’t be allowed anymore.

Communication is poor. I keep calling and emailing them. My rent was terminated 3.5 months ago, and to this day my deposit of more than €3000 has not been refunded. What a bunch of disgusting scoundrels are sitting there. My legal assistance will certainly make work of it.

Just mean people

Abysmal bad service worthless company

Service charge statement arrives much too late (received on September 28th, deadline is July 1st) and then threaten with a collection agency for approximately €30. Several critical questions were asked about the statement. Now it appears that a gardener for…

I've been dealing with mold in my house for months now. Reported it and submitted a repair request in August. I have to keep calling to find out when they will fix it, and every time they make promises and then you hear nothing more. Ridiculous!!!!

I am very dissatisfied with this company and I'm holding my breath about how this company will manage our building because so far, little is happening. I myself reported a water leak on December 18th and up to today (December 31st), it…

Nice houses

We have now been living in a house for 5 years that is rented out by NMG. For 5 years we've been able to easily get in touch and things are resolved quickly. We once had a finishing strip that came loose near the window frame, one message and it was quickly…

'NMG' is a team of professionals who always respond quickly and clearly to all your questions, call you back themselves and try to find the best solution. For me, as an expat, they have meant a lot during my first adjustment to the Netherlands. …

I have applied for a rental property under two names, an indigenous Western name and my real name. How come my real name wasn't invited to a viewing and my fake name was? That this still happens in 2024.

When there are problems in our building, they are terribly negligent and incompetent. I've never experienced anything like it.

As a landlord, NMG does not take its responsibilities seriously. Requests are simply not or months late responded to. Multiple tenants in our complex experience this. I have now submitted a complaint twice and I am receiving absolutely no response…

Just moved into a rental property from NMG and this contact has been very pleasant so far. Contacted the Rijssen location several times and they were clear, quick, and friendly. Very nice first impression of NMG.

UPDATE: The handover of the property went well. All points have been cleared. …

Be careful with this broker, they look for tenants for European Residential Management/ERESM and their very deficient homes. According to them, they are well aware of the strongly negative reviews about…

NMG is a bizarrely bad company. The Frederik (Strijp-S) has been dealing with flooding in the bicycle cellar for months. NMG is barely reachable, seems to not care at all, and hides behind the Homeowners Association. …

Never rent here! Landlords don't care at all about the individual tenant and will simply let you live in a house with leaks and mold.

This brokerage firm has a recognized incompetence, lack of skill, negligence and bad faith. …

Contact received with the NMG Vastgoed branch in Rijssen regarding a rental property. Mrs. Nieuwenhuis helped me very well and professionally and guided me excellently through the process to get everything sorted out. My compliments to this branch. Quick help and answers to all my questions. Sincerely, Mike Grobben.

Recently, we sold our house through NMG. We were able to move into our new home unexpectedly quickly, so it was important for us to sell our house as soon as possible. Thanks to Robin, the real estate agent from NMG, we did exceptionally…

These people fail to keep any appointment. They said they would call back, never heard anything again, every time you call someone is supposedly not present, emails are ignored completely. Frankly disgusting and deeply sad. Just pure fraud from this rundown office.

Never respond to a critical email or phone call. Far too high rent for the junk you live in. 0 service. Glad we're almost done with it.

Rigid organization, doesn't think along with you. Little response when you email. Not recommended.

What bunglers. They can send invoices, but working is foreign to them.

Unreachable, only through the Real Estate Owner of the building in which we live. Repairs are not done 😡…

We moved out of our apartment 4 months ago, rented from NMG and still haven't gotten our deposit back. Incredibly bad and unprofessional.

Never reachable

They don't think along. They are not clear and make bizarre demands where you can't even rent anything with twice a full-time income because you don't have a permanent contract.. and a letter of intent is also not accepted 😅…

Do NOT rent here! Indeed almost never reachable, appointments are not kept - even when they are in black and white, they don't call back, they don't respond to emails, they are very unreliable, arrogant, rude, negligent. Not only towards…

First shift

This company has properties listed on rental websites. If you want a viewing, there's no response. Requests have been made four times without any reply. If the property has already been rented out, this is at least very sloppy.

Very poor communication. They always come with the same answer that the person responsible is on vacation or another lame excuse. Truly 0 appreciation for this company.

Are you looking for a pleasant place to live? Look further! But are you looking for a home with all sorts of problems? Don't look any further. Rent here if you enjoy waiting months for a repair request.

Appointments they make, they don't keep, and they are virtually unreachable

You need to have a monthly income of more than 4000 euros as a starter just to be considered... really ridiculous. Absolutely no room for discussion. And in addition, you are obliged to apply for a declaration at your own expense, to hear two days later that you are not even allowed to view the property. So don't start.

Under the motto 'Living with a touch of gold'. Many essential things often/quickly break: locks, doors, intercom and parcel box. Solving these problems takes far too long. The safety of residents is not so important, camera system…

If you want to wait a long time for everything, I recommend NMG. 🤔 …

The period leading up to the signing of the rental agreement was unnecessarily uncertain. The service, however, is very good; we've been living there for 1 year now and everything is fixed quickly and well.

Just like all other housing companies, it's just a mess.

Most of the properties they advertise are fake or outdated. Don't waste your time looking for available properties on their website. Pure time-wasting.

I'm not one for leaving public reviews. But I’ve crossed that line. Worthless realtor who doesn't do anything for the tenant. The issues we encounter are passed on to the landlord or they hide behind the owner. …

I am happy that I am going to rent a beautiful apartment through NMG, but the communication is so bad! The first delivery date that was communicated was the end of October. It's mid-October and we haven't heard anything about when we can move in.

Very happy to be able to find a home on a relatively short timeframe in Eindhoven. Of course, the search involved a lot of responding and a lot of inquiries with…

I am happily renting a property through NMG. The people are friendly, communicate well, and think along with you.

Does not take complaints/requests seriously and does not think about safety in residential complexes.

Even 1 star is too much for these real estate cowboys. Communication is 0. They are never reachable. And the emergency number is never answered. I warn you. Do not rent from them.

Very friendly assistance received.

You pay a lot of money and get 0% service back. Thanks Heerlen for the incredibly bad and unprofessional service!!!!!

Extremely bad company, they can't communicate. You are constantly being passed from pillar to post. Never heard anything back for 6 return call requests. They don't respond to your email. You get very little out of NMG.

Unfortunately, less than 1 star is not possible. As negligent as the plague, you have to figure everything out yourself, and are barely reachable. Often a case of push it against the wall.

This is a company that sends incorrect invoices/reminders/demand letters and then does not respond to any emails. Furthermore, they are never available by phone.

I don’t quickly write a review. But an organization that communicates with its tenants in such a bad way doesn't deserve more than a 1-star rating in my opinion. You are sent from pillar to post for the simplest questions. Really…

Poor communication/handling of apartment termination. Deposit nicely returned within 10 days 👍🏽 …

Poor communication

We live in an apartment complex. Since became the manager, the maintenance has deteriorated significantly. The automatic front door downstairs wasn't fixed until 6 months !! Intercom still doesn't work. Glass of the door is still…

I never normally bother to write a review, but with NMG I get so frustrated that I can't help but write a review. If I could give zero stars, I would have done it. Really the worst rental agent where I…

Terrible, a broken door and intercom since November. Unbelievable. Despite numerous phone calls and emails, there has been absolutely no response.

Unreachable. I should have received an email. That doesn't work either.

NMG Real Estate Agency, that's where I registered and also had telephone contact. They answer the phone politely and give good advice.

The organization is unreachable; it states they are reachable from 08:30, but I patiently waited in the queue for a full 30 minutes at position 1 because the employees were still at the coffee machine?

Literally zero stars if this could! 1: at handover there were so many defects that, in my opinion, the property totally…

High rents and no service!!!!

Renting a furnished property, half of it isn't furnished and still isn't after 8 months. And promised at handover that it would be done, even with a hole in the wall... they are scoundrels and do absolutely nothing for you. A bad …

From February, I will be living in the new neighborhood 'Deltakwartier'. Very satisfied with the way we were helped by the real estate agent from ACM. On the outside of one of the window frames, there was considerable damage. It took a while…

Drama real estate agency. You are sent from pillar to post and no one takes responsibility within the organization. 0.0 customer friendliness. We will never rent through ACM again!

Nice company

Very bad experiences with this. I advise everyone not to have anything to do with these unfriendly scammers.

As soon as anything needs to happen, they're never available. Unreachable, better to stay away from this gang of bandits...…

You are being sent from pillar to post. Agreements are not kept. Problems are externalized.

When payment is required after damage from THEIR renovation they are unreachable and leave us in misery. Always easy... Shift the blame to the residents;)