Logo of Schieland Borsboom NVM Makelaars

Schieland Borsboom NVM Makelaars

2496TC Den Haag • Zuid-Holland

Not claimed

Team photo of Schieland Borsboom NVM Makelaars
Office photo of Schieland Borsboom NVM Makelaars

About Schieland Borsboom NVM Makelaars

Nootdorpse Landingslaan 364 Den Haag, 2496TC
NVM Broker
Sales broker
This realtor helps with selling homes.
Buyer's agent
This real estate agent helps with buying homes.
Rental agent
This real estate agent helps with renting out homes.
Valuation Broker
This broker performs appraisals.
Rental agent
This real estate agent helps with renting homes.
VastgoedCert
Certificate: VastgoedCert
NWWI
Certificate: NWWI
FIABCI
Certificate: FIABCI
Dutch
This agent speaks: Dutch
English
This agent speaks: English
Auction
Specialization: Auction
New construction
Specialization: New construction
Real Estate Photography
Specialization: Real Estate Photography
Home styling
Specialization: Home styling
Expat broker
Specialization: Expat broker

"Keep your head cool & your heart warm"

Our real estate agency has developed since 1980 from a small business into a recognized player on the housing market in the region of The Hague, Zoetermeer, Delft, Leiden, Lansingerland and Rotterdam. With offices in multiple cities and a team that we work with great pleasure, we are ready every day for buyers, sellers, tenants and investors. Our portfolio includes a wide range of properties, and we are proud of our annual top rating in the Vastgoed Top100 as the best selling real estate agent. Our strength lies in combining quality, personality and efficiency. In a market that is often hectic and emotional, we remain calm and reliable. We believe in a direct approach, without unnecessary clutter or fuss. Our customers are central to us, and we are happy to listen to their wishes, questions and dreams. We are curious about your story. Let us know what you're looking for, what you have to tell us or how we can help. Feel free to come by for a conversation, because we are always open to new challenges and cooperation. See you soon!

Housing supply Schieland Borsboom NVM Makelaars

Results are based on the last 12 months and show both available and purchased homes.

Reviews Schieland Borsboom NVM Makelaars

Schieland Borsboom NVM Makelaars has been rated with a 8.1 out of a total of 74 reviews

Review platforms

Bronscores

Total score

8.1

74 total reviews

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Funda

8.1

35 reviews on Funda

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Google

8.2

39 reviews on Google

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Meüs van der Poel

10

In goede handen bij Schieland Borsboom. Nette afwikkeling huur en oplevering woning. Van harte aanbevolen. Team Ferin en Ilse. Top.

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Deimanstraat 282

8

Zeer goed geholpen en het ging ook vrij soepel met het verkoop ervan. Ik zou de andere ook willen aanraden om hier naartoe te gaan voor zowel verkoop als inkoop van het huis.

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Eric Molenkamp

10

I just sold my house with Schieland Borsboom as the real estate agent. As a client, you get not only good guidance during the sale with this real estate agent, but also access to an app group with various agents from the same office. This is to increase availability when you have questions or make comments, and there's always someone at the office to help you. A nice and personal feeling with this real estate agent. Eric and Nigrum

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JY Huang

10

We are very pleased with Leon's help in selling our house. From the beginning, the contact was pleasant and personal, and we felt really well guided. Everything was clearly explained and we were always kept well informed. Thanks to the good approach, our house was sold quickly and for a nice result. A nice, involved real estate agent that we can definitely recommend!

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Wollegras 40

9

Young and enthusiastic team. Well accessible and attentive with passion for the profession and the customer. A real recommendation.

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Prinsegracht 112 A

4

Real estate agent is hard to reach and does not take the initiative to communicate. As a result, you are always having to chase them around. No clear vision and/or sales strategy

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Piet Baarslaan 21

9

Expert, friendly, fluent, hardworking and professional. They have helped us well and acted quickly.

Agent's response

Sincere thanks for this beautiful review and your trust in us! It's nice to read that you appreciated our expertise, service, and quick approach. We have experienced the collaboration as very pleasant and wish you much luck in the future. Should you ever need us, we of course remain happy to be there for you. Much happiness in your new home!

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Maciano Van der Laan

10

Excellent experience: both in terms of purchase and sale. Professional, reachable, friendly, clear, fast. Definitely recommended

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Efsun karatas

10

During my entire purchase process I worked with a very reliable real estate agent who informed me at every step and accurately followed all procedures. Thank you very much for all the effort and trouble.

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O Karatas

10

Hereby I advise everyone to quickly and neatly and clearly arrange questions, no problem, they will be answered immediately, they are always ready for you. Are you looking for a good real estate agent? Then the effort is certainly worth it.

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Merel de Zoveelste

2

2 weeks ago I viewed a house that was put on the market by this real estate agent. During the viewing, the agent said there is a structural report available. I asked if I could get it, because it wasn't among the documents I had already received. He said he would email it to me. I received nothing. The next day, I got an email from the real estate office with some general questions about service. One of the questions was whether I had received a welcome bag. That wasn't the case. Also indicated that I was still waiting for the structural report. I sent in the questionnaire, but heard nothing more! During the viewing, I found the agent somewhat arrogant and uninterested. Not a good experience, so. As a seller, I would not be happy here either.

Agent's response

Thank you for your feedback! We're sorry that your experience wasn't entirely HAPPY — that's exactly what we strive for every day. You don't specify which property it is, but in general there's a lot of movement and communication around a house for sale. It's our task to remain professional and grounded in this. That you find this 'a bit arrogant and uninterested' is certainly personal, but by no means what we stand for. We do take this feedback seriously. We understand that such a first impression has a big impact, and that it influenced your assessment. It's no effort for us to make a structural report available, if indeed it is present. This belongs to our daily tasks and should be dealt with immediately. It may well be that our employee has already shared the structural report, but not via e-mail as you might have expected. Due to the AVG we do this exclusively via your MOVE-account. Would you like to check there? Because this review is anonymous, we unfortunately can't check it for you. If that hasn't happened, please know that we really do our utmost — but also real estate agents are people, and sometimes something slips through. You can of course always call us to get help quickly. Finally: the bag you're referring to is not a welcome pack, but our own promotional material. No reason for concern — we're happy to send you one anyway or give you one on the next occasion. We thankfully rarely hear of an experience like this, and therefore hope that your next experience with us will indeed feel HAPPY.

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Rederserf 22

10

Good. Very good. Quick responding and correct. Engaged staff. Easy to reach. Knowledgeable negotiator.

Agent's response

Thank you for your wonderful review and the pleasant cooperation during the sale of your home. It pleases us to read that you value our market knowledge, guidance, and involvement so highly. The sale of your home once again confirms that what is often said is true: you only need one buyer. With three candidates and sold within 72 days – a nice result that we can be proud of together. On behalf of the entire team at Schieland Borsboom Den Haag, once again heartfelt d…

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Wendy van Zon

8

Very satisfied with the sales process. We look back on the collaboration with a good feeling. The first conversation was pleasant and clarifying. Our wishes and ideas about how we saw the sale of our house were taken seriously and incorporated into the advice. From a professional and business perspective, a clear sales strategy has been determined, resulting in a successful sale. The presentation of our house on Funda and the website was distinctive and attracted many potential buyers. The team took all the time and effort necessary to allow all interested parties to have a viewing. The communication was respectful, accessible, and informal, which gave us confidence. Questions were always answered quickly, which was very pleasant during the exciting period of selling our house. A small point for improvement would be to be able to discuss by phone before launching the presentation. Via email it is sometimes difficult to convey what you would like to see adjusted. Also, a short evaluation moment with the broker who started the process, after completion, would be nice. After intensive contact around the viewings, the transition to 'silence' feels quite abrupt. Possibly this is common in the real estate world, but a personal closing moment would make the process a bit more complete. All in all: a pleasant collaboration and a very successful result! We especially thank Joël, Valentina Rosalie and Stephanie, but certainly also the rest of the involved sales team for their efforts! We are more than extremely satisfied with the end result.

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Jose Lamens

10

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Pisuissestraat 387

6

The realtor was difficult to reach. The 'for sale' sign wasn't placed at the house until after 2 weeks, but that's always the case with this realtor, I was told later. Dissatisfied.

Agent's response

In this time, people expect more and more speed. An e-mail should ideally be answered within 10 minutes, a WhatsApp message even faster. We understand that expectation well. At the same time, we explained to Mrs. that a real estate agent sometimes has two consecutive advice sessions of two hours each. During such a conversation, often at people's homes, it is not appropriate to communicate via the phone about other files in between. Therefore, we have an extra colleague …

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Schlegelstraat 5 G

9

Contact is going very well. Always reachable via app, phone and email. When I have questions, I receive a direct and satisfactory answer, keeps the line tight and communicates any changes and listens to what my wish is. Providing guidance is fantastic, transferring to other colleagues works perfectly. Schieland Borsboom real estate agents are top brokers. Big thumbs up.

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Shan Wang

2

will not give any stars to the real estate agent. Very bad experience.

Agent's response

Dear Shan Wang, Thank you for your review. At the moment we have no purchase order or file under the name Shan Wang in process, which means that unfortunately we are unable to trace your experience. Of course, we would be happy to look into this seriously. Would you like to share your experience via management@schielandborsboom.nl? Then we would gladly look into it thoroughly for you. With kind regards, Team Schieland Borsboom

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Zwaluwsingel 14

10

Easy and friendly contact with the brokers. I was kept well informed, and the program for visits/documentation and so on was very clear.

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Plesmanlaan 95

8

Excellent contact with the brokers, excellent guidance by the brokers and excellent sale! Very satisfied!

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Pasteurstraat 141

10

Personal guidance was very good, always accessible for questions/consultation via app. Contact. Highly recommended!!!

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Loosduinsekade 260

8

The process went well; the personal contact moments and mutual coordination could potentially happen more often.

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Koray Elci

2

I was very well helped at the beginning and the real estate agent was super friendly. After having had telephone contact, I went for a viewing. The house looked nice and I placed a bid. Unfortunately, this was outbid, and I subsequently placed another bid that was approved. The real estate agent had some doubts and asked for my financial advisor. After the real estate agent spoke with my financial advisor, he gave his approval that the property was for me to both my financial advisor and myself. My financial advisor and I got started and a week before the deadline, I received a phone call from the real estate agent to hear that he would be going for another bid. I find this very strange and unprofessional behavior since he told us that the property was mine and that I could start arranging everything. I definitely do not recommend doing business with them because their word is unfortunately not enough to trust.

Agent's response

Dear Koray, Thank you for your review. We understand that it is disappointing for you and has led to frustration. We would like to provide some clarification so that it is clear to you and other readers what has happened here. We act as the agent of the seller. That means that we represent the interests of the selling party. In the Netherlands, it is regulated in such a way that there can only be a valid purchase agreement if it is written down and signed by both parties. Verbal promises, although annoying, are not legally binding in the purchase of a house between private individuals (as stated in article 7:2 of the Civil Code). In this case, there was – despite earlier positive signals – never a signed purchase agreement. The seller then received another offer and chose to proceed with that one. That is allowed within the law, although it may have been disappointing for you. We understand that this has been an unpleasant experience and wish you all the best in finding a new house. Kind regards, Agent on behalf of the seller Thank you for your review. We understand that it is disappointing for you and has led to frustration. We would like to provide some clarification so that it is clear to you and other readers what has happened here. We act as the agent of the seller. That means that we represent the interests of the selling party. In the Netherlands, it is regulated in such a way that there can only be a valid purchase agreement if it is written down and signed by both parties. Verbal promises, although annoying, are not legally binding in the purchase of a house between private individuals (as stated in article 7:2 of the Civil Code). In this case, there was – despite earlier positive signals – never a signed purchase agreement. The seller then received another offer and chose to proceed with that one. That is allowed within the law, although it may have been disappointing for you. We understand that this has been an unpleasant experience and wish you all the best in finding a new house. Kind regards, Agent on behalf of the seller

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Nihaila martina

10

Friendly staff who think along with you. Communication runs very smoothly due to a short line.

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Akkoudi

2

No charm, communication and explanation. An extremely sad intention to treat potential customers in this way.

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Jeroen Kuiper

10

On the recommendation of an acquaintance, we ended up with this broker (Ferdi & Team), and what a relief after previous disappointing experiences with another broker. From the first contact, we noticed that we were dealing with a very knowledgeable broker who keeps his appointments and completely took care of us throughout the entire process. This broker works efficiently, acts quickly, and keeps communication lines short, so you always know where you stand. The viewings were taken care of to perfection, and the communication about expectations and appointments was clear and transparent. In short, a fantastic experience and in our opinion an absolute recommendation for everyone looking for a reliable broker.

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Wilma Kaldenbagh

10

Very good experience with the real estate agent and the team. Good and clear communication and very customer-friendly. Very involved in the sale of my brother's house. Beautiful photos on Facebook which made the sale easier, wider reach. I thank everyone who helped with the sale.

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Sidney Niccolson

10

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Bobby Van Polanen Petel

10

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S N

10

Great help with the sale of my house. Everything taken out of my hands and arranged from A to Z, and they were ready to discuss with me if I had any questions or concerns about the sale. Ferdi and team, thank you very much! ❤️🙏 …

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Michiel Luijten

2

Unable to reach by phone, does not keep appointments. Completely done with Schieland Borsboom.

Agent's response

Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. For our rental department, we have made the well-considered choice to process all requests via e-mail. This ensures a clear and efficient working method, especially considering the large number of requests we receive daily. Telephone processing would not be feasible in this situation and could potentially lead to misunderstandings or delays. Following your review, I spoke with you by phone to discuss your experience. You indicated that we do not keep our appointments. That is incorrect: we always follow through on all appointments we make with our customers. Should there have been any miscommunication, we naturally find that annoying. We always strive to work transparently and reliably. With kind regards, Kees-Jan Borsboom

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Hendrik Zwaardecroonstraat 33

8

Good communication; They kept a finger on the pulse and all procedures could therefore proceed smoothly.

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Mosselsingel 5

8

Excellent support during sales. Clear communication with short lines. Well present online.

Agent's response

Thanks for the nice job and it was nice to collaborate. Greetings Ferdi

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Schenklaan 47

9

Very pleasant contact with the real estate agent, easily accessible and approachable. Handled questions and matters well. Only missed good replacement during vacation or absence. But that was rectified afterwards.

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Van Zeggelenlaan 21

9

The contact is fast and easy. Regular consultation. Own input definitely possible. This is the second time I've used this broker. Definitely recommended!

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Dr H. Colijnlaan 129

8

At the beginning, some things went wrong which led me to contact another broker at Borsboom. Once viewings started, I discovered that a different selling broker was walking around in my house instead of the broker we had discussed everything with. Unfortunately, this happened without any prior contact about it. Anyway, my house has been sold and I can be satisfied.

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Smaragdhorst 297

8

Contact with Schieland Borsboom went smoothly and the employees were careful. It was pleasant to work with Jeff in searching for my first home. Without him and his colleagues, the purchase would not have been realized.

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Bonistraat 3

8

The introduction instilled confidence due to the expertise and positive, proactive attitude. Also good suggestions and tips. Good and empathetic guidance. During the sales process, there was active and good communication and adequate information exchange.

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Melis Stokezijde 121

10

Very nice to work with! Understand the subject matter well, think along nicely and keep you well informed. They also use a very good portal.

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Muzenplein 101

9

Excellent contact, not too much and not too little. Good knowledge of the market and good back office support. Everything together, excellent service.

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Ridderspoorweg 22

1

This broker is absolutely not recommended. The communication was extremely poor. I constantly had to chase everything myself. After viewings, I received no personal feedback. After waiting a week, I called the broker, and only then action was taken. When two interested parties had made an offer, I read this in the digital file but heard nothing from the broker again. Therefore, I called and threatened with a formal notice. Then the direct…

Agent's response

Thank you for your detailed review. We sincerely regret to hear that you found the sales process unpleasant. We understand this has been a disappointment for you and take your comments seriously. A large part of the points you mention are related to our working method via Move.nl. This system registers and communicates changes directly, often faster than we can make telephone contact. That is efficient and transparent, but we understand that...

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Polderplein 7

7

Some things I had to pay for myself, I had to call the notary myself. Otherwise, very good advice given.

Agent's response

Thank you for your review! Of course, we try to do as much as possible for you, so that the purchasing process runs smoothly. Sometimes, however, it is necessary for third parties - such as the notary, mortgage advisor or appraiser - to also contact you directly. Nice that we still managed to speak with each other, and thank you for your appreciation!

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Laan van Nieuw Oosteinde 434

9

Nice real estate agency, very accessible, short lines of communication and questions are answered very adequately. Very customer-oriented and the quality of presentation of the house (photo/video) is truly excellent and distinctive.

Agent's response

Sincere thanks for the review, Mr. Benner. We have experienced it as a pleasant collaboration.

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Herenwaard 137

10

Contact and collaboration went very well. Very pleased with this broker.

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Ruinerwoldstraat 35

10

Great help with the sale of my house. Everything taken out of my hands and arranged from A to Z, and they were ready to discuss with me if I had any questions or concerns about the sale. Ferdi and team, thank you very much!

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Nannie van Wehlstraat 300

10

I am very satisfied with Schieland Borsboom NVM Realtors. The realtor is well informed about the housing market and offers excellent service. Clear agreements are made (and kept) regarding measurements, taking photos, and viewings. The realtor is highly involved in the sale of the property. Highly recommended!

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Paulus Potterlaan 3

1

From start to finish great astonishment about the communication, never had such bad treatment with the sale of my house, deeply disappointed.

Agent's response

We always look at ourselves with great scrutiny during a review and have now gone through everything thoroughly, but we really can't find anything in which we fell short. We find the evaluation far from reasonable, as we have done everything to make the sale go as smoothly as possible, despite the property's history. We were the real estate agent, and you were the second agent for the sale, after the property had been on the market for 59 days with agent 2, and you were already very dissatisfied...

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Linnaeusstraat 118

8

The contact was always pleasant, quick and knowledgeable. The real estate agent reassured us with his experience and expertise. Good market knowledge was certainly present! Received help and support throughout the entire purchase and sales process. Top guy, Kerwin!

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Waddenzee 8

10

It's so nice to experience that a buyer's agent really thinks along with you and guides you. In this market, it's not easy to find what you are looking for, but thanks to Wessel Ros, this was perfectly successful!

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Dr. A. Brediusstraat 23

9

Contact with the real estate agent was pleasant and professional. He was easy to reach and quickly answered questions. A beautiful photo report was also made of our home.

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Isabellaland 1122

8

At certain points in our journey, documents had to be sent to secure the mortgage; the buyer's agent indicated when we needed to proceed. That gave me more clarity.

Agent's response

Nice that we have helped you on your way and have fun in your new home in Zoetermeer!

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Pluvierstraat 283

7

Initially a perfect realtor but got a replacement and this one was very difficult, definitely won't want this replacement again, give me the first realtor instead.

Agent's response

Thank you for your review. Nice to hear that you were initially satisfied with our service. We're sorry to hear that the follow-up was less pleasant for you. The final phase of a purchase is often exciting, and we're sorry that you did not experience the support that you previously found positive. We have since spoken with you in a pleasant manner and appreciate your openness. Good to hear that you are ultimately satisfied with the purchase. Your …

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Buizerdveld 103

10

Easily accessible, quick responses, valuable advice, tailored collaboration, good long-term vision.

Agent's response

You also get a thick 10 from us!

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Isingstraat 145 a

10

It was nice to work with Jeffrey van Schieland Borsboom during the sale of our apartment. From the very first contact, communication went smoothly and efficiently. Jeffrey was always quickly available via the app to answer our questions. His friendliness and expertise gave us confidence that we were in good hands throughout the entire process. One of the things we appreciated was the accuracy with which Jeffrey set the asking price. H...

Agent's response

What amazing feedback on the collaboration with Jeffrey van Schieland Borsboom! We are super happy to hear that your experience was so positive, from the smooth communication to the accurate pricing and professional viewings. Thank you for recommending our team to others and thank you for your trust!

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Rijswijkseweg 690

5

If the office sees that you are calling, they do not answer, when they have no response for you. We always had to come up with ideas.

Agent's response

Thank you for your review. We are sorry that you have experienced our service as insufficient. We would like to provide an explanatory note on the sales process. Firstly: it is emphatically not the case that we deliberately do not pick up the phone. When we are in a conversation or temporarily cannot provide an immediate response, we will contact you later – by phone or by e-mail. We place great value on accessibility and follow-up. Also, the image that you as a seller had to come up with ideas yourself…

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Anon Den Haag

2

I have been working in the marketing and communications industry for years, and I am convinced that communication is the core of doing business. Unfortunately, the relationship started well but quickly deteriorated. The service was very poor. It feels like they are only out for your money. After our offer on a house was rejected, they kept sending us generic/automated messages trying to sell our current house (seriously?). We were also called by a photography company to make an appointment for photos of our house, without us having given permission and despite our offer on a new house not yet being accepted. In short, they want to sell my house without first helping me find another one. A very pushy sales strategy, in my opinion (I advise them to change this, or they will lose even more customers). This is how business should not be done. It's their loss, because we could have sold our houses through them and also bought a house through them.

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Billy Yang

10

Very fast and accurate service, I am very satisfied with my experience with them. Thank you Michelle!

Agent's response

What a super review! It was a pleasure to accompany you in the sale of your home! Thank you for this 5-star review.

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mariek van-der-voort

10

Extremely good realtor. Had a pleasant guidance from Michelle.

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Cilla de Roos

10

For the second time, I let Ferdi and the team of Schieland Borsboom handle the sale of a house. First time in Zoetermeer and the second property in The Hague. Both times very satisfied with the settlement and the achieved result! Highly recommended! 👌👌

Agent's response

For the second time with great pleasure, I may sell a beautiful house with a TOP result! Thank you for this nice review. Greetings, Ferdi

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Tara Lewis

10

Yesterday, my grandmother's house in the Vogelwijk neighborhood was sold by Schieland Borsboom, thanks to the tireless commitment of realtor Willem, but also his director Kees-Jan and skilled colleagues. Truly a wonderfully nice realtor, who thinks along with you, gives sound advice and is sometimes not afraid to share an uncomfortable truth when necessary. Nothing but praise.

Agent's response

We 💛 TARA! Thanks for this nice review. We have accompanied you with great pleasure and also find it super nice that the file has been closed with a positive outcome. Much luck for you all & see you. Kees-Jan, Willem & team. …

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F S

10

Agent's response

Thank you for these 5 nice stars!

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armando armanio

10

Very good experience with Schieland Borsboom, both in the purchase of my new home and the sale of my old home. Very friendly and helpful. Easily accessible when you need them. Excellent!

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Ben W

10

Fantastic and understanding agency, I wish I had engaged them from the beginning of my home search. They indicated that they hit the mark about 2 out of 4 times on average, but we were lucky enough to secure the first property with an unbelievable offer. Jeffrey is a real top performer! :-)

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minnekanti aditya

10

It was great to work with Jeff from SCHIELAND BORSBOOM, starting from the first meeting where he mapped out my preferences. He helped me to acquire my dream house in a very short time. I wholeheartedly recommend this company.

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Feride ulas

10

Thank you very much for everything, Michel van Lerschot was always very interested in us because he was always with us when buying and selling a house, he was very close and honest to us every time we called, so glad to have you.

Agent's response

Thanks for the nice words! 💛 …

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Marco Zoons

10

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Rick Klavert

10

Agent's response

Thanks for both the 5 stars on Google, as well as the kind words on Funda! 🤩 We think the review is too nice not to share: 'The staff of Schieland Borsboom are excellent employees with their knowledge and friendliness. The willingness to give good advice and help is a given. We are very satisfied with the way of working of the staff of Schieland Borsboom real estate agent. We have also used the services of Schieland and Borsboom real estate agent before (our first purchase, 20 years ago).' We 💛 APPRECIATION

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R vanleeuwen

10

'There was an immediate connection with the other broker. The broker took the time, carried out measurements and thoroughly inspected the entire property. His valuation proved later, after appraisal by another broker, to be accurate. Excellent. I don’t live in the area but the broker arranged everything well and it was a great collaboration.'

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Aras algatari

10

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Ruben De Gilde

10

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Valentine de Gilde

10

Very satisfied with the entire sales process. A super beautiful sales presentation. Quick and good guidance of viewings. Good feedback on developments and always respond directly and are quickly reachable. In short, suitable for repetition.

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R. A.

2

Rarely have I seen a slogan so at odds with the way a company operates: keep your head cool and your heart warm? In times when many companies are really trying to keep their heads cool and above water, this broker saw an opportunity to earn money even more easily. Under the guise of corona, buyers are asked to submit an offer within 3 days without viewing the house beforehand. While all other brokers in the region still make proper one-on-one appointments, they choose to schedule slightly fewer people (because a bid will come anyway with this shortage on the housing market). It is quite unprofessional to do this under the guise of corona, because there are alternatives to an open house (but those cost the broker more money). Also, it is not possible to obtain all the relevant information for submitting an offer. Questions about the documents are not answered, no wiser after telephone and email contact. After submitting a bid, you hear nothing for a week. In short, unprofessional and little communication. I am surprised that this broker makes so little effort for service in 'good' times and is not concerned with the image they leave behind with consumers, and moreover dares to use such a slogan. And while today’s homebuyers will be your potential customers in the future.

Agent's response

What a devastating review! We completely agree with you; pieces that don't come your way when you ask for them is a very bad thing. Unfortunately, you did not make yourself known to us and we cannot check with whom or what this was related to, so we can't draw any lessons from this specific case. Something we would gladly do, because we stand for every letter of our slogan and get very frustrated when it goes wrong, as was the case with you. Especially in this situation where buying a house now goes differently than normal, good and complete communication is essential. You did not write this review for nothing and therefore we cordially invite you to make yourself known so that we can call you about this. Although you suggest otherwise, our new way of viewing in Corona times actually flows from 'head cool & heart warm'. Also in these times we optimally represent the interests of our clients; this means that we want to realize the best possible sales for them. We are a large and active office and the market is still oversupplied, which means that we can safely receive 60-140 applications for one house. It goes without saying that it is irresponsible and unwanted to let all these people walk through the seller's house. Therefore, we have found a good alternative in consultation with our clients, which has since been adopted by many colleague real estate agents; Conscious Viewing. In short, this means that if the number of interested parties is too large to be responsibly shown around, we ask everyone to make a (indicative) offer and start viewing with the most 'promising' candidates based on this. If no buyer comes from here, the next candidates can view, etc. Viewing is therefore still taking place, but in a phased manner. Making a (indicative) offer before viewing sounds a bit strange, but rest assured, it does NOT mean that you buy a house unseen, you make a (indicative) offer SUBJECT TO VIEWING. This means that after viewing you can simply withdraw your offer, increase it, decrease it, etc. Of course everything is clearly explained to you in advance and we adhere to all regulations of the NVM and the government. That this does not, as you suggest, result in less work for us, but rather brings more work with it in both the pre- and post-process goes without saying. The communication in both the pre- and post-process is indeed much more intense in this process. And then we come back to the first point: this did not go well in your case. However, this is not due to Conscious Viewing, but due to the communication conditions which we again did not meet in your case. Sincerely thank you for your feedback and we would be happy to hear from you exactly where things went wrong, so that we can take action here.

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Hans de Cock

4

I chose Schieland Borsboom because they managed to convince me that they provided a high-quality service. Their rate certainly reflects this, as they are approximately 2x more expensive than the average for the region. I was looking for a professional real estate agent who works meticulously, and I thought I had found one. Unfortunately, the result was disappointing. Ultimately, through Schieland Borsboom, I was able to buy a house, but that process did not go smoothly. I was assigned 3 different contact persons, with constant emphasis on all communication with the selling party having to go through Schieland Borsboom. A defect was found in the property during the building inspection. My real estate agent stated that everything would be remedied before the transfer. However, as the transfer approached, it turned out that nothing had been documented between my real estate agent and the selling party, and the response was briefly summarized stating that I should resolve it myself. It cost me a lot of energy and time with my legal assistance, and ultimately I just had to accept the defect due to the poor work of my real estate agent. Ultimately, I now have a house with a defect, which has cost me a lot of headaches, energy, and lost sleep. For the rate of Schieland Borsboom, I expected to buy a premium service, but I absolutely did not receive one. Even on my complaints, there is simply no response. Very disappointing and certainly not the professionals I expected to do business with.

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Freek De jonge

2

Sent an email stating that I am not satisfied with something. Just didn't receive a response. Very unfortunate.

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Sander NL

10

Agent's response

Thank you Sander!

Employees Schieland Borsboom NVM Makelaars

These employees will help you with buying or selling a home.

  • Photo of Dex Hooft

    Dex Hooft

    Real estate advisor

  • Photo of Janna Roos

    Janna Roos

    Administrative Assistant

  • Photo of Ilse Hofman

    Ilse Hofman

    Real estate advisor

  • Photo of Leon Remmen

    Leon Remmen

    Real estate advisor

  • Photo of Nicole Elst

    Nicole Elst

    Administrative Assistant

  • Photo of Quinty Maas

    Quinty Maas

    Administrative Assistant

  • Photo of Hannah Groen

    Hannah Groen

    Director

  • Photo of Kerwin Pronk

    Kerwin Pronk

    Real estate advisor

  • Photo of Lisa Hijbeek

    Lisa Hijbeek

    Real estate advisor

  • Photo of Peter de Mos

    Peter de Mos

    NVM Broker

  • Photo of Cees Borsboom

    Cees Borsboom

    Broker

  • Photo of Lotte Dekkers

    Lotte Dekkers

    Real estate advisor

  • Photo of Milan Siebers

    Milan Siebers

    Real estate advisor

  • Photo of Mirre Schutte

    Mirre Schutte

    Administrative Assistant

  • Photo of Nick Oorschot

    Nick Oorschot

    NVM Broker

  • Photo of Steve Schutte

    Steve Schutte

    Marketing employee

  • Photo of Stijn Lejeune

    Stijn Lejeune

    Real estate advisor

  • Photo of Danny de Groot

    Danny de Groot

    Real estate advisor

  • Photo of Daphne Kaptein

    Daphne Kaptein

    Photographer

  • Photo of Dylan Kostense

    Dylan Kostense

    Real estate advisor

  • Photo of Ferin Molenaar

    Ferin Molenaar

    Real estate advisor

  • Photo of Marlies Kuling

    Marlies Kuling

    NVM Broker

  • Photo of Sophie Bouhuis

    Sophie Bouhuis

    NVM Assistant Broker

  • Photo of Tom van Heijst

    Tom van Heijst

    Photographer

  • Photo of Tom van Reenen

    Tom van Reenen

    Real estate advisor

  • Photo of Anka van Oosten

    Anka van Oosten

    Administrative Assistant

  • Photo of Ferdi Bennemeer

    Ferdi Bennemeer

    NVM Broker

  • Photo of Lennart Reitsma

    Lennart Reitsma

    Real estate advisor

  • Photo of Lisanne Holster

    Lisanne Holster

    Real estate advisor

  • Photo of Sam van der Bas

    Sam van der Bas

    Real estate advisor

  • Photo of Willem van Herk

    Willem van Herk

    NVM Broker

  • Photo of Rosalie Voortman

    Rosalie Voortman

    Photographer

  • Photo of Kees-Jan Borsboom

    Kees-Jan Borsboom

    Agent (Director)

  • Photo of Koen van Schooten

    Koen van Schooten

    NVM Broker

  • Photo of Marco van Zeeland

    Marco van Zeeland

    Mortgage advisor

  • Photo of Maurice van Essen

    Maurice van Essen

    Real estate advisor

  • Photo of Valentijn Borsboom

    Valentijn Borsboom

    Real estate advisor

  • Photo of Joël van de Weerdt

    Joël van de Weerdt

    Real estate advisor

  • Photo of Willem van der valk

    Willem van der valk

    Mortgage advisor

  • Photo of Stephanie Boelhouwer

    Stephanie Boelhouwer

    Marketing employee

  • Photo of Valentina Tsoutsanis

    Valentina Tsoutsanis

    Real estate advisor

  • Photo of Willemijn van der Lubbe

    Willemijn van der Lubbe

    NVM Registered Broker & Appraiser

  • Photo of Shirley van Wijk-Krullaars

    Shirley van Wijk-Krullaars

    Administrative Assistant

Practical information

Location, website-impression and opening hours of Schieland Borsboom NVM Makelaars

Screenshot of the website of www.schielandborsboom.nl

Opening Hours

Monday: 08:30 - 17:30
Tuesday: 08:30 - 17:30
Wednesday: 08:30 - 17:30
Thursday: 08:30 - 17:30
Friday: 08:30 - 17:30
Saturday: Closed
Sunday: Closed

Work area Schieland Borsboom NVM Makelaars

Schieland Borsboom NVM Makelaars is active in the following areas of work:

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