Van Oosterom & Verhagen Ypenburg B.V.

This real estate agent does not respond to offers. On 8-1-26, I made an offer on a house at Vlietpolderstraat 30. The offer was valid until 12-1-26, but no response came. A day later I called the agent, 'they couldn't find the email with the offer in their inbox'. I therefore sent the offer again to the same email addresses and extended the validity period to 16-1-26. This time I received a proper receipt confirmation, but that was all. On 19-1-26 I called again to say that I had not received any response to the offer, which had now passed its deadline. The assistant reacted shocked and would inform the agent immediately. It is now 2 days later and I have still heard nothing. I have never had such a bad experience with a real estate agent.

Fine cooperation and handling of the sale of our house. Good communication with both real estate agent and office.

Good

The contact was pleasant from start to finish. I was kept well informed. A positive experience.

The contact with the real estate agent was very good and always clear. He was always on time for his appointments. He was even present on his free day if that worked out like that.

Contact was pleasant, did what they promised, I myself had enough input and responded quickly to questions. We are very satisfied.

My experience with Eugene was extremely positive. He is a skilled and professional realtor, who it is pleasant to work with. I can therefore wholeheartedly recommend him.

I am incredibly happy with the real estate agent and the service I received. From the first contact, it felt professional, involved, and reliable. The communication was smooth, and I was always kept well informed of all steps in the process. The real estate agent actively thought along, gave clear advice, and took a lot of work off my hands. Thanks to their efforts, everything went quickly and pleasantly. It gave me peace of mind and confidence, which is truly priceless in such an important journey. I can d…

Peter is responsive, knowledgeable, and the viewings were super organised. The sale was smooth from A to Z.

One of the worst experiences I've ever had with a real estate agent, especially with Shaniel Mangal. This man has absolutely no manners in his dealings with his clients. Because of him, I broke the sales contract with OV after I had paid the fine and really stuck it to my wallet. I would rather have paid extra money than do business with such a rude company.

Since August, I've been in contact with this realtor regarding the sale of a property and 2 months later, the property is still not listed on Funda. They state that there are many sick people. Annoying of course, but I shouldn't minimally/experience any hindrance from that.

Submitting a bid on a house where this agent is the selling agent is pointless. Our bid, which was the highest without any financial reservations, was still not accepted. What does the bidding log show? After the deadline closed, a virtually identical bid was submitted (with financial reservations) and these bidders got the house. In other words, the highest bid was passed on by this agent to the bidder and after the deadline closed you can still nicely submit a bid. All nice and illegal. Worthless profession.

Unfortunately, we have had a very negative experience with this real estate agent. The way of working is far from professional and transparent. Instead of using a reliable tool like Move.nl, we had to make our offer by e-mail — a method that raises questions about the honesty of the bidding process. The communication was unclear and messy. We got a strong impression that friendly purchasing agents might have received preferential treatment. We did not get any feeling of reliability or integrity. Our advice: save yourself the frustration and choose a real estate agent who is indeed open, honest and professional.

Good advice and quick response with clear explanations to questions we had. Pleased with the fine guidance during the sale of our house. Thank you Eugene and staff of O&V real estate agents.

In the past months my house was sold via Van Oosterom & Verhagen. At the start a plan was made together, when it would be a good moment to publish on Funda. In the preparation for this the house was measured, nice photos were made and a text was composed. During this period also my starting points were aligned, regarding the handover and conditions. The sale started mid-November with immediately a large number of viewings and a good offer. However, it turned out that the potential buyer was not realistic and presented himself differently than his financial means. This has cost time, causing us to run into Christmas. You could notice this because the demand for viewings completely disappeared. In consultation it was then decided to temporarily remove the house from sale on Funda and restart in late January. This renewed start on Funda worked well and resulted in a nice sales result. The alignment over the steps with the still potential buyer went clear and in consultation. The result is that we have achieved a nice result, and where also the handover date determined at the beginning was met.

Two and a half years ago I bought a house on the Stiemensvaart in The Hague via O&V Makelaars. It has since turned out that all houses on this street (and on the adjacent island, Van Campenvaart) are suffering from serious leakage problems due to a structural construction defect. As a result, among other things, the façades and window frames must be completely replaced – in my case for an amount of over €45,000. During the legal proceedings against the sellers it has emerged that the agent Daryl (who accompanied the sellers) was indeed aware of this issue, as O&V has sold multiple houses in the area and this matter was also discussed during the intake with the sellers. Nevertheless, it was chosen not to inform me about this. My contact person from O&V, Shaniel, also told me nothing about it. If O&V Makelaars had acted honestly, transparently and with integrity, this situation could have been prevented – for me and for the sellers. Unfortunately, I now have to deal with extremely high costs and a long legal process. Therefore, I strongly advise against O&V Makelaars.

Both Eugene van Westing and Shaniel Mangal but certainly also Neline and Quinty and Cindy have helped us excellently throughout the entire purchase and sales process.

A pleasant introductory contact and calm, detailed explanation of matters. We were well guided both during the sale and the purchase of our new home. When we had questions, we were quickly called back and received a good and clear answer. Our real estate agent immediately made an appointment for a non-binding mortgage advice with their mortgage advisor. During the conclusion of the mortgage, it was possible to quickly switch between the real estate agent and their mortgage advisor, therefore the purchase and sale…

Everything went smoothly. We had a good real estate agent. All appointments were kept and the service from the employees was very friendly.

Excellent real estate agent that we wholeheartedly recommend. Good information and friendly guidance!!

Fast, expert guidance. Easy and quick contact. Good advisory price and commitment to maximizing the sales price.

We had a very good experience with the real estate agents. They gave us the necessary advice and arranged all steps on time. They organized the entire process well, and we are satisfied with how the sale went.

Contact with the broker was pleasant and familiar. During the sales procedure, I received quick feedback which I appreciated. The secretary/receptionist deserves a 10.

Poor communication and unreliable Our experience with this broker was disappointing. Communication was slow and unclear, often leaving us in the dark. In addition, we felt that there was no fair dealing, which has completely eroded our trust. Very unfortunate.

We are very pleased with Shaniel. He is skilled, keeps his appointments and has guided us very well in the sale of our home. Highly recommended!

The sale went very smoothly, both the measurement, photos, viewings and completion were well organized. Friendly staff who helped us with tips during the sale.

It went smoothly and clearly, with questions and comments I could reach out. Good expert guidance throughout the purchase and sale process. This broker is honest, transparent and above all competent.

Experienced very good advice and guidance during a quick sale in a good market. Can definitely be recommended

No guidance and execution without consultation. Example: we adjusted the publication text and yet they randomly published one of those without consultation, the previous text with an incorrect asking price. Correcting this takes days. Then, on the day itself, the real estate agent did the final check with the seller at the property. My realtor called and told me that everything was going well and that it was delivered very neatly and cleanly. Once we arrived at the notary, the buyer said…

We have experienced the entire process from beginning to end as very pleasant. We were continuously kept informed of developments or if there was something small or large to report. We received excellent guidance and information. We have previously bought and sold a house through Oostrom en Verhagen and we have always been satisfied.

The service provided was excellent. The real estate agent kept me updated regularly about the progress of the sale or about any change. I definitely recommend them.

Contact with the real estate agent was super good. The expertise TOP! We were guided extremely well during the sales process through a good explanation of the proceedings. And any questions were quickly addressed and handled! We are truly very satisfied with O&V Makelaars.

I experienced my real estate agent as very involved and positive. When purchasing, he gave the right direction in a challenging market. Also during the sale, they had a good strategy with a clear profile of the buyers. Finally, I was kept well informed.

Excellent collaboration, everything discussed. Eugene is a real recommendation!! My house was sold in a short time. Very satisfied

We have had a pleasant experience with OV Makelaars. There was good communication between us, a knowledgeable and honest broker. Our house attracted a lot of attention and sold quickly. Thank you for this, Eugene!

From the first introduction to the handover of the house, there was a pleasant contact with Darryl. Constantly kept informed about the progress of the viewings. And being allowed to use the moving truck for free is also excellent service!

The sales process went well and I was able to get what I intended.. I am therefore more than satisfied with the handling of the sale and genuinely recommend ov real estate agents. The expertise and tailored advice are the qualities of this selling broker.

Second property I have sold through van Oosterom & Verhagen. Mr. Busselaar is a very skilled real estate agent with a large network and thanks to his adequate handling, this property was also sold quickly at a price well above my expectations. 10/10 ⭐️⭐️⭐️⭐️⭐️

Clear communication✅. Listening ear.✅ Solution-oriented✅ Helpful when I forgot to do something, such as closing a door or turning off the lights. Both the office staff and the external employees were excellent. What I really appreciate is that they remained honest even when I asked for something.

Nice and professional company

Darryl from OVmak helped us with the sale of our old house and the purchase of our new home. I am very satisfied with all the services, advice, and guidance that Darryl provided. He is very involved and communicates in an open and pleasant way. We had some problems with the notary during the sale, and Darryl also facilitated a solution there. In summary 10/10

Very satisfied with the course of the sale of my apartment. Good communication, advice and the process went smoothly. I can recommend selling your home through this real estate agent. Thanks Peter and colleagues.

A warm, personal approach and an honest story. Had a very pleasant experience doing business with the real estate agent.

Very friendly, skilled staff

Highly skilled real estate agency in Rijswijk and Ypenburg, The Hague. Very friendly and helpful. Thank you for the good service.

Very knowledgeable real estate agency, definitely recommended!

Top advice!!!

Via via we ended up with Van Oosterom & Verhagen for the sale of our house. The first meeting took place at our home and plenty of time was taken here. Our wishes regarding the sale were also discussed. Since we had already bought another house but would not take possession of it until 9 months later. The viewings went smoothly and we always received feedback, our house was sold in 2 weeks. There has always been good contact since the key transfer only took place 7 months later. This was our wish. I would definitely come back here next time because of the promises that were always kept and the pleasant and open atmosphere and communication.

Due to the temporary residence abroad, we were looking for a house in the Netherlands again. We saw a nice rental property through this real estate agent, but they couldn't help us because we didn’t meet the requirements. Very strange, there was no possibility. Poorly assisted and no effort was made to find solutions.

Eugene and his colleagues helped me so fantastically! Both in the sale and purchase of my new home. Realistic and good strategic advice led to beautiful results. A high selling price and a good buying price. And all this with real attention to what you want. I really experienced the contact as very pleasant!! I would recommend this realtor to everyone.

Excellent realtor with an eye for detail and friendly staff!

I bought an apartment through them and everything went very smoothly. They responded very quickly and were always ready to help me. Nothing at all to complain about.

A friend bought a house through this realtor, Reinier. And explained that they need a mortgage for it. They consciously omitted article 19.1 regarding terminating conditions (so if the mortgage doesn't go through, they pay 10% of the sale price). So please read contracts carefully with this realtor!